Tag Archive | "customer service"

Top 5 Tips for Speedy Customer Conflict Resolution

Wednesday, September 12, 2012


If you run a small business, you’re pretty much guaranteed to come across a dissatisfied customer at some point during the year. And chances are it will be more than one. You might have the best product on the market, offer quick and painless troubleshooting free of charge and even deliver above and beyond what […]

How to Use CRM Software for Your Small Business

Friday, June 22, 2012


Have you been thinking about purchasing some CRM (Customer Relationship Management) software for your business, but you’re not sure if it’s the best thing to suit your personal needs? If so, after reading this article, you might just be convinced. In a nutshell, CRM is a technological way for companies to effectively interact with their […]

Should You Set Up a Toll-Free Line for Your Business?

Thursday, June 14, 2012


As the economic landscape succumbs to globalization, certain things become more important to businesses looking to remain competitive. Creating great products (or offering services) that people want and need, providing something that is new or that generates added value for consumers, and reaching targeted audiences that are seeking what you have to give will all […]

The Top 5 Reasons That Start-Ups Fail

Friday, April 6, 2012


So, you’re about to take the plunge. You’re ready to start your own business. Some people may find that to be a bit risky, but there are actually a lot of business consultants out there who believe that if there has been one major benefit with the recession and the low employment rate, it’s that […]