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  • Quick Tours - 3 Things Managers Must Do Well 1. Let people know what they expect of them (by Setting Expectations) 2. Tell people what they do well (by Praising) 3. Tell people what they can do better (by Criticizing Constructively) How To Create Truly Great Products & Services 1. Get to know your customers intimately (see Emotional […]


  • How do companies win these days? By changing the rules!! - Process Innovation may appear unglamorous or unfamiliar to many executives, but it can provide new opportunities for competing, as well as superior business performance.
  • How to Write a Job Description - Consider you are traveling to an exotic location on holiday. You locked in the best deal and are very excited about it. But this location does not have any guidelines for tourists. How will you plan those precious seven days?