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How do companies win these days? By changing the rules!!
How to Write a Job Description
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3 Things Managers Must Do Well
1.
Let people know what they expect of them
(by
Setting Expectations
)
2.
Tell people what they do well
(by Praising)
3.
Tell people what they can do better
(by Criticizing Constructively)
How To Create Truly Great
Products & Services
1.
Get to know your customers intimately
(see Emotional Intelligence)
2.
Assure your company has a managed process
for innovation (through Innovation)
3.
Constantly test your products
(through Empathic Design)