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- How do companies win these days? By changing the rules!! - Process Innovation may appear unglamorous or unfamiliar to many executives, but it can provide new opportunities for competing, as well as superior business performance.
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3 Things Managers Must Do Well
- 1. Let people know what they expect of them
(by Setting Expectations) - 2. Tell people what they do well
(by Praising) - 3. Tell people what they can do better
(by Criticizing Constructively)
How To Create Truly Great
Products & Services
- 1. Let people know what they expect of them