Business marketing has changed quite a bit as more and more activity shifts to the internet. The way brands would get the word out about new releases or attempt to expand their customer base used to be focused on brick and mortar stores and costly advertising through radio, television and regional or national billboard campaigns. […]
Wednesday, September 12, 2012
If you run a small business, you’re pretty much guaranteed to come across a dissatisfied customer at some point during the year. And chances are it will be more than one. You might have the best product on the market, offer quick and painless troubleshooting free of charge and even deliver above and beyond what […]
Friday, June 22, 2012
Have you been thinking about purchasing some CRM (Customer Relationship Management) software for your business, but you’re not sure if it’s the best thing to suit your personal needs? If so, after reading this article, you might just be convinced. In a nutshell, CRM is a technological way for companies to effectively interact with their […]
Thursday, March 8, 2012
Social media marketing is no longer an option, it’s a necessity. Facebook now boasts more than 800 million users, making it a network more populous than all but three countries in the world. It’s also neck and neck with Google as the most popular website in the country. Add those numbers to the ones represented […]
Wednesday, December 10, 2008
How to effectively handle challenging customer interactions.
Friday, October 19, 2012
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