This makes me wonder – with their foray in offshoring, will these small companies steal the attention of service providers who have been chasing the big businesses? Will these companies create an explosion of job opportunities in the developing countries?
To say, nowadays, that a country can be threatened by an external commercial trend like Indian outsourcing, strikes me as something of an oversimplification. It also ignores the evidence of history. Countries are fluid. They shift and change over the generations, adding territories, losing them, forging alliances with each other, and drifting apart over political and economic expediencies.
Outsourcing is big business, generating global revenues of $298.5 billion in 2003, according to Gartner Inc. Many now associate outsourcing with call centers in India.
In the past, outsourcing bascially meant farming out non-core business activities like voice-based call centers or medical transcription work. But today, organizations can outsource work which requires a fair amount of high-level intelligence, like research and development. This type of outsourcing work has come to be known as Knowledge Process Outsourcing (KPO).
What is your take on the most frequently asked questions on offshoring? And your answers to any of the above items?
What will happen in China and India if this income imbalance continues, and perhaps grows even larger? Will these societies continue to embrace the race to the top of the globalization ladder?
I don’t believe in the wisdom of outsourcing all ‘low end’ jobs as a matter of policy. It neither enriches the ‘outsourcer’ nor the ‘outsourced’ in the long run. Outsourcing, finally, is not just about economics. It is ideally a ‘case to case’ decision on activities to make individual companies competitive.
It’s true that offshoring has provided substantial cost savings and improved profits of companies that sent work offshore. But with increasing competition and alternative sourcing destinations, one cannot assume the same scenarios will continue to be true in the coming years.
Yes, it’s likely rising star companies from these “BRIC” countries (and many other places) are coming to your shores - what can small business owners do about it? Well, if “beating” them outright seems unlikely, how about “joining” them?
The secret of supply-chain leaders like General Electric, Emerson Electric, Continental, Honeywell, Siemens, etc is their modular approach to offshoring, says Industryweek. Rather than moving entire factories offshore, these companies focus on individual functions and products when making offshoring decisions in a way that optimizes cost and effectiveness of entire operations.
Thursday, December 11, 2008
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